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Ten Commandments for Budget Airlines

Rules for Sinning Airlines to Help Them See the Error of Their Ways

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Budget airlines are known for their cheeky extra charges. To help them see the light I have outlined Ten Commandments for them to follow.

1. Thou shalt list basic fares including all taxes, fees and charges.

Sinners: Ryanair, Flybe, Germanwings, Jet2, Transavia, Monarch, Aer Lingus, and BMI Baby

2. Thou shalt not add insurance and baggage to passengers' bills if not requested

Sinners: easyJet (both), Jet2 (both), Monarch (both), Aer Lingus (insurance), Thomsonfly (baggage) and BMI Baby (insurance).

3. Thou shalt not add a mandatory web check-in fee to all customers on a flight

Sinners: Ryanair

4. Thou shalt not charge to check in at the airport

Sinners: Ryanair and BMI Baby

5. Thou shalt list all airports under their correct names

Sinners: Ryanair

6. Thou shalt not change a customer's total to another currency if not requested

Sinners: Flybe

7. Thou shalt provide a contact form or email address to customers

Sinners: Ryanair, Germanwings, Jet2, Thomsonfly, Aer Lingus, Wizz Air and BMI Baby

8. Thou shalt not add a meal or seat charge to bookings if not requested

Sinners: Jet2 (meal), Thomsonfly (meal), Flybe (seat charge)

9. Thou shalt offer at least 20kg checked luggage allowance

Sinners: Ryanair, Wizz Air and BMI Baby

10. Though shalt not add a credit card fee per passenger, per flight

Sinners: Ryanair, Wizz Air, Aer Lingus.

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